What challenges were you facing prior to using BenchmarkONE?

We were looking for a way to systematize our intake process. Our goal was to provide great customer services to our clients while saving time (and labor).

Which BenchmarkONE features have made the most impact on your business?

Three things –

1. We love that it’s easy to use and helps us leverage our time while still providing quality attention to our clients.
2. BenchmarkONE has saved us a lot of money by replacing our weekly email newsletter subscription.
3. It’s given a whole new level to track clients, prospects and even former clients. The campaigns are quick and easy to build.

What specific problems has BenchmarkONE solved that other Small Businesses might be able to relate to?

If you have a follow up process, BenchmarkONE can do everything for you! Including simple things like emailing yourself a reminder to call or reach out.

What measurable results have you seen since you started using BenchmarkONE?

With BenchmarkONE, we’ve grown our email database by 1,000’s of new emails. In addtion, BenchmarkONE also has more affordable payment levels for the number of emails you have than other systems, meaning that we get even more ROI from our inbound marketing efforts and email campaigns.

What is the single biggest reason you would recommend BenchmarkONE?

BenchmarkONE has so many options to help you with your business. It really offers a more complete system than anything else I’ve seen!