Best of Small Business Week of December 2, 2013 Nicci Troiani Happy Friday! Here are our small business article picks of the week. 1. What’s Holding You Back From Online Marketing Success? by Randy Milanovic Many of our Small Business customers want to be found online but struggle with doing so. Is one of these reasons holding you back? http://socialmediatoday.com/randy-milanovic/1965341/whats-holding-you-back-online-marketing-success#! 2. 5 Things Every Small Business Owner Should Know About Social Media by Stephanie Frasco By now, everyone knows social can be a great extension of your brand presence, but small businesses struggle with how to use it effectively. These are some great tips on how to up your social presence. http://socialmediatoday.com/stephaniefrasco/1965111/5-things-every-small-business-owner-should-know-about-social-media#! 3. 14 Customer Experience Predictions for 2014 by Jeannie Walters The customer experience is a GIANT part of what will make your business succeed or fail. We love looking at predictions and ways to make the customer experience a great one. http://www.customerthink.com/blog/14_customer_experience_predictions_for_2014#!